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Privacy Policy | Fresh24 Organics

Fresh24 Organics
Privacy Policy

At Fresh24 Organics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit or use our website.

Your Privacy

We respect your personal information and privacy.

Data Security

We take reasonable measures to protect your information.

Cookies

Cookies may be used to improve your website experience.

1. Information We Collect

When you use our website, create an account, place an order, contact us or interact with our services, we may collect information that you voluntarily provide.

  • Name
  • Email Address
  • Mobile Number
  • Shipping and Billing Address
  • Order Details and Order History
  • Account Information
  • Information submitted through contact or support forms

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Process and deliver your orders.
  • Confirm and manage your purchases.
  • Provide customer support.
  • Send order confirmations and delivery updates.
  • Improve our website, products and services.
  • Detect and prevent fraudulent or unauthorized transactions.
  • Maintain website security and functionality.

3. Payment Security

Online payments may be processed through secure third-party payment gateways. Payment information may be handled directly by the applicable payment service provider.

Secure Payments

Fresh24 Organics does not intentionally store complete payment card details such as full card numbers, CVV or other sensitive payment credentials on its website unless specifically required and lawfully permitted.

4. Cookies

5. Information Sharing

We do not sell or rent your personal information to third parties for their own independent marketing purposes.

Information may be shared with trusted service providers when reasonably necessary to operate our business and fulfill your requests.

  • Courier and delivery partners
  • Payment gateway providers
  • Hosting and technology service providers
  • Customer support service providers

6. Data Protection & Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure or destruction.

Security Measures

Secure website connections
Restricted access
Protected data storage
Fraud prevention measures

7. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, process orders, maintain business records, resolve disputes, comply with applicable legal requirements and enforce our agreements.

8. Your Rights

You May Request

  • Access to certain personal information we hold about you.
  • Correction or updating of inaccurate information.
  • Deletion of information where legally permissible.
  • Assistance regarding privacy-related concerns.

9. Third-Party Links

Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies.

Fresh24 Organics is not responsible for the privacy practices, content or security of third-party websites.

10. Children's Privacy

Our website is intended for general consumers. We do not knowingly request personal information from children where such collection is prohibited by applicable law.

11. Fraud & Unauthorized Activity

We may use collected information to detect, investigate and prevent fraudulent transactions, unauthorized access, abuse of our services or other activities that may harm customers or our business.

Important Security Notice

Never share your account password, OTP, CVV, PIN or other confidential authentication information with anyone claiming to represent Fresh24 Organics.

12. Updates to This Privacy Policy

Fresh24 Organics may update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, technology or applicable requirements.

Any updated version will be published on this page. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact Fresh24 Organics.

Fresh24 Organics Support

We are available to help with privacy, account and order-related queries.

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Last Updated: August 2026